Position: IT Operations and Quality Assurance (mid-level)

Key Responsibilities:

IT Operations

• Develop and implement operational policies and procedures to ensure efficient and effective operations.
• Manage and oversee the day-to-day operations of the financial institution, including account opening, trade settlement, cash management, and reconciliation.
• Manage and develop a team of operations staff, including setting goals and objectives, conducting performance reviews, and providing coaching and feedback.
• Ensure compliance with regulatory requirements and company policies and procedures.
• Conduct risk assessments and develop and implement risk management strategies.
• Monitor and analyze operational data to identify areas for improvement and implement necessary changes.

QA (Quality Assurance)

• Collaborate with other departments and teams to ensure efficient and effective operations.
• Participate in strategic planning and budgeting activities.
• Ensure timely and accurate reporting of operational data to senior management and stakeholders.
• Manage relationships with third-party vendors and service providers.

Key Requirements:

• Minimum experience 2 years in either  IT system operations support & proven experience as a QA Tester or similar role in a software development environment.
  
• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Ability to communicate effectively in English, both verbally and in writing
• Skills requirement
  • Technical Skills:
    • Strong understanding of testing methodologies and tools (e.g., Browserstack).
    •  Familiarity with software development lifecycle and deployment frameworks.
    • Knowledge of API testing tools such as Postman.
  • Soft Skills
    • High standards & detail-oriented
    • Strong analytical and problem-solving skills.
    • Excellent communication and teamwork abilities.
    • Self-motivated ability to work independently and manage multiple tasks efficiently.